Shipping policy
Shipping Policy
Last Updated: 14 June 2026
Thank you for shopping with Patiala Books. This Shipping Policy explains how we process, ship, and deliver orders placed through our website, www.patialabooks.com.
Order Processing
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders are not processed, shipped, or delivered on Sundays or public holidays.
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During periods of high demand, festivals, or promotional sales, processing times may be longer than usual.
Shipping Coverage
Patiala Books currently ships to addresses across India. International shipping may be offered for selected locations and products, subject to availability and additional shipping charges.
Shipping Charges
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Shipping charges, if applicable, will be displayed during checkout before payment is completed.
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We may offer free shipping on selected orders, products, or promotional campaigns at our discretion.
Estimated Delivery Time
Estimated delivery times within India:
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Punjab and nearby regions: 2–5 business days
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Other states: 4–10 business days
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Remote or rural locations: 5–12 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.
Order Tracking
Once your order is shipped, tracking information will be provided via email or other available communication methods, where applicable.
Delivery Issues
Customers are responsible for providing accurate shipping information.
Patiala Books shall not be responsible for delays, failed deliveries, or additional charges resulting from:
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Incorrect or incomplete shipping addresses.
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Unavailable recipients at the delivery location.
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Refusal to accept delivery.
Damaged or Lost Shipments
If your package arrives damaged or if you believe your shipment has been lost in transit, please contact us within 7 days of the expected delivery date.
Please provide:
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Your order number.
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Photographs of the damaged package or product (if applicable).
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Any relevant delivery information.
We will work with the shipping carrier to investigate and resolve the issue.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, Patiala Books cannot guarantee specific delivery dates and is not liable for delays caused by:
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Courier service disruptions.
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Weather events.
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Natural disasters.
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Government restrictions.
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Other circumstances beyond our reasonable control.
Contact Us
For shipping-related questions or assistance, please contact:
Patiala Books
Website: www.patialabooks.com
Email: patialabooks@gmail.com
Address: Patiala, Punjab, India